Because vendor participation is a critical part of Festive Planet’s event content and guest experience, cancellations significantly affect event planning, vendor replacement, and regulatory compliance.
 
Vendor documents are generally required to be submitted to the Health Department at least thirty (30) days before the event date. To allow adequate time for administrative processing and vendor replacement, any vendor-initiated cancellation request must be submitted at least thirty (30) days before the Health Department submission deadline. Accordingly, vendor-initiated cancellation requests must be submitted more than sixty (60) days before the event date.
 

• If Festive Planet initiates the cancellation for reasons unrelated to vendor misconduct, noncompliance, or violation of event rules, Festive Planet will refund the vendor fee in cash.

• If a vendor initiates a cancellation or refund request for the vendor’s own reasons:

• if the request is submitted more than sixty (60) days before the event date, no cash refund will be issued, but the vendor fee will be converted into a credit that may be used toward a future Festive Planet event;

• if the request is submitted sixty (60) days or fewer before the event date, no refund, credit, or cash reimbursement will be provided.

All cancellation requests must be submitted in writing.